What Our Customers Are Saying:

Just wanted to send you a note to let you know how much I will love my new unit AND to compliment the two men who worked on the installation. They were wonderful and great ambassadors for Kentuckiana Comfort Center.

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Diane O.Louisville, KY

We called Kentuckiana Comfort Center for a second opinion and were very glad we did. They told us we didn’t need a new AC unit and fixed the problem. The serviceman was patient and explained what he found, how much it would cost to fix it, and left the place immaculate. I would highly recommend them.

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Kentuckiana Comfort Center excelled in their customer service. Naturally, I expected them to say we needed a new unit, but they didn’t. They were patient with our questions and took extra time to talk to us. Their follow up was exceptional too. I wouldn’t hesitate to recommend them to anyone.

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Kentuckiana Comfort Center technicians were very helpful, knowledgeable, reliable and fair. I use them in my business (Realtor with Re/Max Metro), I have a service contract with them for my own property, and I highly recommend them.

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Charlotte W.via Google

Kentuckiana Comfort Center has done our heating and air-conditioning work for about 20 years, installing a replacement HVAC system several years ago and attending to our spring and fall check-ups every year. We’ve been very happy with KCC’s work and their competitive rates. We save money by signing a yearly contract for spring and fall check-ups.

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Sue F.

They have performed periodic service on my equipment and their service technicians exhibit a high level of courtesy and expertise. I especially appreciate that they wear disposable boot covers when entering my home to assure they keep my floors clean and free of outside debris.

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Greg C.via Google

The service is great. I love using them as I have used them for 20 years. I only called them when needing the new system. They are just great to work with. I call them and they take care of me.

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Over the past 30 years I’ve used a lot of different heating and cooling companies to service my properties. For the last 10 years that I’ve been using Kentuckiana Comfort I’ve been extremely pleased. The response time is unbelievable. When it’s 100 degrees outside and you have a breakdown of the cooling system in an office building tenants expect a response. Kentuckiana Comfort Center has always been there. Your service people have always been superb and very conscientious about being in my home, my business and my rental properties. When we would have a major breakdown and have to replace a unit it has always been done in a timely manner.

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David L. SchankCCIM, Louisville, KY

My furnace was not working. The fan would not come on. The technician explained the problem, what needed to be done to fix it, and how much it would cost. When I agreed, he did the work in a timely manner.

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Customer Survey Responses:

  • All 10s” for Travis.

  • Travis was very quiet and well-mannered” with all 10s!

  • Very Polite, Friendly Technician” – Travis

  • Rob Lopez was very kind and friendly

  • Great Job!

  • I called with a problem about 9:30 p.m. Sunday.  The A C was repaired by 9:45 Monday morning.

  • Eric is a great rep for the company.  He was thorough and painstaking.  Nice man!  After Larry, it took just 2 trips to win me over.

  • I was very pleased with the tech.  He did a great job.  Very neat and courteous.  He was very much professional.

  • Shane seemed very knowledgeable and friendly.  Hope he does our maintenance again some time.

  • Eric was extremely professional and friendly.

  • Very polite and courteous.

  • Rob was very professional and explained the issues so we understood the problems.  He did a great job! Thanks.

  • Thank you to Shane for his wonderful service.  He came out to our house yesterday and fixed our A/C.  He was efficient, courteous, and very knowledgeable.  He had our A/C running within 20 minutes of his arrival.  I had called KCC just Monday morning around 9:00.  Shane was here by1:50.  I have never had service that fast.  Thank you!!”

  • Just a note to thank your company for excellent service!  Shane was quick and knowledgeable and very polite….I’ll never hesitate to call your company again!

For new equipment installations, we are proud to represent these brands: